Onboarding
The first file, from first message to first stage.
Nothing in this platform needs training. Five steps, and the first two can be done before you speak to anyone.
The five steps
First file- 01
Describe the situation
One paragraph is enough: who the person or company is, which emirate, who sponsors them, and what has already been filed. No dropdowns, no forms to decipher.
Run the intake - 02
Get the route back
You get the sequences that actually apply, the authority implied, and the facts missing for the file — usually within the same session.
- 03
Register and open the file
An account takes an email and a password. Opening the file fixes the fee from the published rate, names the consultant, and turns on the stage ladder.
Open a file - 04
Settle the fee
Pay by card from the file. Government fees are billed at cost with the receipt, and the file moves as soon as the processor confirms the service fee.
- 05
Work the ladder
Each stage tells you what it needs. Upload documents to the vault and they are checked against that stage; the consultant closes it and the next one opens.
See the dashboard
What to have ready
Most first files stall on a document, not a decision.
Employment and visa files
- Passport copy, valid six months beyond the intended stay
- One white-background photo per applicant
- The sponsor's trade licence and establishment card
- Signed offer letter or labour contract
- Entry stamp or current visa page, if already in the UAE
Company formation files
- Three proposed trade names, in order of preference
- Passport copies and photos of every shareholder
- Attested corporate documents, for a foreign branch
- Initial approval and activity selection
- A UAE address for the establishment record
The same day the file opens
What you can already see.
A single reference
One code for the file, quoted on every email and receipt.
The full ladder
Every stage, in order, with the one currently open.
The document vault
Private uploads, checked against the open stage.
The fee and receipt
Published fee on the file, card checkout, receipt on settlement.
Ready when you are
The intake takes a minute. If the route is obvious, you can open the file straight away instead.